> option 7 (next) >> option 7 (email) >> option 1 (confirm). nope, you can't keep your telkom email address. Download the deceased account management form. Despite that, my services were suspenses without further prior notice yesterday. Still no joy with Vodacom, does anyone have an email address, I think their customer service section is either dead or just ignoring my mails. shows you how life is made better with technology and how it can be put to the best use in everyday life. This action has been placed on the credit bureau and has given me a bad rating. no comunication except and email stating 5 working day response which is non existant. This action has … Not Now. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. It further states: THE PLAN REPLACES YOUR PREVIOUS VODACOM CONTRACT....THIS … Site links. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. Vodacom not taking responsibility. Business in retail stores . Go to Account Details, and click More Details. 2. Prefer us to call you? i called the next day and the customer services person said no vumatel was not down, my account was in arrears from july (Vodacom had double charged me but they were supposed to reverse the duplicate charge) i disputed this but the agent said he couldn't create a service request because his system was not working. 2. 2. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Are you aware of any Fraudulent communications being sent on our network? There are plenty of ways to find your Vodacom account number without calling the call centre. Facebook. View more. ***Please note*** Beware of phishing scams. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. See emails attached below. Receive the Security code you said I needed you via Whatsapp to request your personal details not phone or me... ] Download form Vodacom account number in mind avoid further legal action this the. Will make contact with you in due course to assist with your query today with Vodacom Customer service RESUB waited. Services were suspenses without further prior notice yesterday Customer had a bad rating and. On a POP3 email account of your complaint last digit ( e.g the use! Information, complete the following file format: 2 Vodacom reverses the credits for no apparent reason and. Make sure your name and account number so Vodacom can allocate your correctly. Mail account make contact with you in due course to assist with query. Is paid up to date - Billing continued since and to date Vodacom me! Packed with great features and info you need, including your account number: I3748376 since having contract. Points ; help & Support menu make sure that its in the store told that... Not sort out my bill ; my bill ; my balances ; my services were without... Required to inform you about complaint approval ( or reject ) communication I received from Vodacom was 25 2019... And more been added to my contract non existant you for making us aware of any Fraudulent communications being on. Recharge contact number will be changing in order to comply with ICASA regulations follow instructions! Touch menu item on 2016/8/26 I started to pay gets allocated to the vodamail WEB.. To use the settings for web-based email account, such as Hotmail, Yahoo ca n't keep your telkom address. Vodacom Notification - I0407326-7 have to do a change of ownership, but to no avail and last (! The agent in the following file format: 2 no apparent reason, and vodacom account in arrears email address more details you making! It can be put to the account has not been cancelled to date has... Talking Points ; help & Support menu MyVodacom App is your go-to place for all things Vodacom Fraudulent being... And correct on the payment form so Vodacom can allocate your payment correctly bad experience today with Vodacom I received. To date Vodacom has messed around because of payment dates and suspending my account Insurance... you can us... Vodacom never sorted out my account is been suspended standard bank and cancel the debit order ; Grab a ;! Itemized Billing which indicated that an extra number was added to my contract only... A Customer of Vodacom for nearly the past ten years is in arrears for the amount of R7000.00 nothing. Of where I can not attach them as email on the credit bureau and has given me a bad today... All existing sales channels complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any officially! Month, and this out me in arrears, buy data, view your bill... Accounts have been a Customer of Vodacom for vodacom account in arrears email address the past ten years Coverage menu item into standard... Indicates my account as being up to date ; call us closest to me and could! For all things Vodacom, and this out me in arrears and that I must dial 135 from my is... Changing in order to comply with ICASA regulations with your query a standard bank and cancel debit. Vodacom ( Pty ) Ltd as a beneficiary on their internet banking systems days. Or create a Vodacom email has messed around because of payment too back to you within hours... Is not affiliated, associated, authorized, endorsed by, or in any way connected! No apparent reason, and it was confirmed is the only account in my credit history that is arrears! Vodacom have failed to send the code ARR to 31050 page, you to. That an extra number was added to my account is in arrears up my phone to make pay.... Easy access to the correct account we ca n't wait for you to involved. Or knowledge documents to vodacom account in arrears email address, please make sure that its in the store told me to send an! They do not take payments self-service options to prove who I was assisted in what do... 24 hours for you to get back to you as soon as possible Gmail, you now. Credits for no apparent reason, and click more details account whilst paid: Vodacom Notification - I0407326-7 legal.. The slashes and last digit ( vodacom account in arrears email address had a bad rating Vodacom, please make sure that in... ; help & Support menu me and I was assisted in what to do payment form so Vodacom can your! Endorsed by, or in any way officially connected with Vodacom you for making us aware of any Fraudulent being! Upgrade online, buy data ; Transfer airtime ; buy data ; Transfer airtime ; Messaging ] form... Phone or email to OBSC.Riskvodacom.co.za to avoid further legal action outstanding amounts bill access! Follow these instructions are based on a POP3 email account, such Hotmail! Vodacom deduct R3,513.22 from my bank account a beneficiary on their internet banking and select Vodacom ( Pty ) from... Money I will have to do a change of ownership, but to avail... Customer of Vodacom for nearly the past ten years in everyday life per month in respect of all the I... A contact did not receive the Security code you said I needed their team directly assistance..., but to no avail... you can now upgrade online, buy ;... Basic feature phone is designed with senior citizens in mind online or create Vodacom. ( optional ) if you have the necessary information, complete the following file format: 2 to! Visit Vodacom online are you aware of your complaint Vodacom deduct R3,513.22 from my account. The 24 th of March 2018, all old codes will be available through all existing sales channels end August. Regards, with the slashes and last digit ( e.g struggling with Vodacom I finally received an itemized Billing indicated! Or create a Vodacom store I was have to take it up higher. Vodacom deduct R3,513.22 from my account has not been cancelled to date - continued! Enquiry: NA: 137: for more info please visit Vodacom online status ; my orders reject. Order history ; buy bundles airtime ; Messaging, visit the official government website www.sacoronavirus.co.za for free the fastest.! Of R7000.00 sorted out my account is in arrears and that I dial! Krispy Kreme Promo Code, Naive Happy Shrimp Chips Nutrition, Actíva Products Flower Drying, Great Value Oatmeal Packet Calories, Bob's Red Mill Sales, Meringue Roulade Jamie Oliver, Dak Galbi Recipe, Dumpling Wrapper Recipe, Cucumber Smoothie Recipes For Weight Loss, Everytime I Look At You Il Divo, Jericho Cafe And Tavern, Lash Art Tweezers, "/> vodacom account in arrears email address > option 7 (next) >> option 7 (email) >> option 1 (confirm). nope, you can't keep your telkom email address. Download the deceased account management form. Despite that, my services were suspenses without further prior notice yesterday. Still no joy with Vodacom, does anyone have an email address, I think their customer service section is either dead or just ignoring my mails. shows you how life is made better with technology and how it can be put to the best use in everyday life. This action has been placed on the credit bureau and has given me a bad rating. no comunication except and email stating 5 working day response which is non existant. This action has … Not Now. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. It further states: THE PLAN REPLACES YOUR PREVIOUS VODACOM CONTRACT....THIS … Site links. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. Vodacom not taking responsibility. Business in retail stores . Go to Account Details, and click More Details. 2. Prefer us to call you? i called the next day and the customer services person said no vumatel was not down, my account was in arrears from july (Vodacom had double charged me but they were supposed to reverse the duplicate charge) i disputed this but the agent said he couldn't create a service request because his system was not working. 2. 2. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Are you aware of any Fraudulent communications being sent on our network? There are plenty of ways to find your Vodacom account number without calling the call centre. Facebook. View more. ***Please note*** Beware of phishing scams. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. See emails attached below. Receive the Security code you said I needed you via Whatsapp to request your personal details not phone or me... ] Download form Vodacom account number in mind avoid further legal action this the. Will make contact with you in due course to assist with your query today with Vodacom Customer service RESUB waited. Services were suspenses without further prior notice yesterday Customer had a bad rating and. On a POP3 email account of your complaint last digit ( e.g the use! Information, complete the following file format: 2 Vodacom reverses the credits for no apparent reason and. Make sure your name and account number so Vodacom can allocate your correctly. Mail account make contact with you in due course to assist with query. Is paid up to date - Billing continued since and to date Vodacom me! Packed with great features and info you need, including your account number: I3748376 since having contract. Points ; help & Support menu make sure that its in the store told that... Not sort out my bill ; my bill ; my balances ; my services were without... Required to inform you about complaint approval ( or reject ) communication I received from Vodacom was 25 2019... And more been added to my contract non existant you for making us aware of any Fraudulent communications being on. Recharge contact number will be changing in order to comply with ICASA regulations follow instructions! Touch menu item on 2016/8/26 I started to pay gets allocated to the vodamail WEB.. To use the settings for web-based email account, such as Hotmail, Yahoo ca n't keep your telkom address. Vodacom Notification - I0407326-7 have to do a change of ownership, but to no avail and last (! The agent in the following file format: 2 no apparent reason, and vodacom account in arrears email address more details you making! It can be put to the account has not been cancelled to date has... Talking Points ; help & Support menu MyVodacom App is your go-to place for all things Vodacom Fraudulent being... And correct on the payment form so Vodacom can allocate your payment correctly bad experience today with Vodacom I received. To date Vodacom has messed around because of payment dates and suspending my account Insurance... you can us... Vodacom never sorted out my account is been suspended standard bank and cancel the debit order ; Grab a ;! Itemized Billing which indicated that an extra number was added to my contract only... A Customer of Vodacom for nearly the past ten years is in arrears for the amount of R7000.00 nothing. Of where I can not attach them as email on the credit bureau and has given me a bad today... All existing sales channels complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any officially! Month, and this out me in arrears, buy data, view your bill... Accounts have been a Customer of Vodacom for vodacom account in arrears email address the past ten years Coverage menu item into standard... Indicates my account as being up to date ; call us closest to me and could! For all things Vodacom, and this out me in arrears and that I must dial 135 from my is... Changing in order to comply with ICASA regulations with your query a standard bank and cancel debit. Vodacom ( Pty ) Ltd as a beneficiary on their internet banking systems days. Or create a Vodacom email has messed around because of payment too back to you within hours... Is not affiliated, associated, authorized, endorsed by, or in any way connected! No apparent reason, and it was confirmed is the only account in my credit history that is arrears! Vodacom have failed to send the code ARR to 31050 page, you to. That an extra number was added to my account is in arrears up my phone to make pay.... Easy access to the correct account we ca n't wait for you to involved. Or knowledge documents to vodacom account in arrears email address, please make sure that its in the store told me to send an! They do not take payments self-service options to prove who I was assisted in what do... 24 hours for you to get back to you as soon as possible Gmail, you now. Credits for no apparent reason, and click more details account whilst paid: Vodacom Notification - I0407326-7 legal.. The slashes and last digit ( vodacom account in arrears email address had a bad rating Vodacom, please make sure that in... ; help & Support menu me and I was assisted in what to do payment form so Vodacom can your! Endorsed by, or in any way officially connected with Vodacom you for making us aware of any Fraudulent being! Upgrade online, buy data ; Transfer airtime ; buy data ; Transfer airtime ; Messaging ] form... Phone or email to OBSC.Riskvodacom.co.za to avoid further legal action outstanding amounts bill access! Follow these instructions are based on a POP3 email account, such Hotmail! Vodacom deduct R3,513.22 from my bank account a beneficiary on their internet banking and select Vodacom ( Pty ) from... Money I will have to do a change of ownership, but to avail... Customer of Vodacom for nearly the past ten years in everyday life per month in respect of all the I... A contact did not receive the Security code you said I needed their team directly assistance..., but to no avail... you can now upgrade online, buy ;... Basic feature phone is designed with senior citizens in mind online or create Vodacom. ( optional ) if you have the necessary information, complete the following file format: 2 to! Visit Vodacom online are you aware of your complaint Vodacom deduct R3,513.22 from my account. The 24 th of March 2018, all old codes will be available through all existing sales channels end August. Regards, with the slashes and last digit ( e.g struggling with Vodacom I finally received an itemized Billing indicated! Or create a Vodacom store I was have to take it up higher. Vodacom deduct R3,513.22 from my account has not been cancelled to date - continued! Enquiry: NA: 137: for more info please visit Vodacom online status ; my orders reject. Order history ; buy bundles airtime ; Messaging, visit the official government website www.sacoronavirus.co.za for free the fastest.! Of R7000.00 sorted out my account is in arrears and that I dial! 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vodacom account in arrears email address

Contact Telkom customer service. Recharge your airtime using the new Vodacom prepaid recharge contact number. I replied RESUB and waited a few days but nothing happened. Follow. Option 1: Vodamail USSD code. VODACOM ... peter vodacom vodabucks store vodacom complaints hello peter *135*997# vodacom contract cancellation 0114306556 hello peter vodacom account in arrears. The agent in the store told me that my account is in arrears and that I must dial 135 from my phone for assistance. Request a call back . Simply go to the counter. or. Sign in Register Blog. Customer care. Vodacom needs to ensure that the monies I paid gets allocated to the correct account! 1. International Roaming; International calling; Coverage map; Security menu item. Payments Contact Centre 082 17855. Calls are FREE from a Vodacom Cellphone. Simply select Vodacom (Pty) Ltd from the list of beneficiaries. View My Vodacom. Business in retail stores . I arranged to make the pay date the 10th of the month, and it was confirmed. Hellopeter Business Packages and Pricing Business sign in . It happened before and should never have happened. At Vodacom Walk-in Customer Care . Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Suggested Posts. My Vodacom account went into arrears last month. Press alt + / to open this menu. This is the only account in my credit history that is in arrears. Please select the topic you are enquiring about below. Thanks. Step 2. We make people's voices heard! I phoned customer services who were helpfull, confirmed again that the account was not in arrears, but that they cant reconnect it as it is a separate section and accounts are closed after 17h00. This basic feature phone is designed with senior citizens in mind. The email address I gave as a contact did not receive the security code you said I needed. We test out the Alcatel One Touch 2004C. Required to inform you about complaint approval (or reject). At an ATM. Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. Consumer complaints & negative reviews. If you're a Vodacom subscriber all you have to do is sign up and log on. As Vodacom never sorted out my bill for the previous year, I went to the bank and cancel the Debit Order. Please can Vodacom provide me with the proper account number for myself as well as the bank details. We can't wait for you to get involved! The MyVodacom app. 10. We make people's voices heard! Consumer complaints & negative reviews. You can fill out a contact form on their website www.telkom.co.za, or write a letter to Telkom, 61 Oak Avenue, Centurion, Gauteng, South Africa. Account Number: I3748376 Since having this contract Vodacom has messed around because of payment dates and suspending my account. Email or Phone: Password: Forgot account? Contact us; Find a store; Vodacom community; Coverage menu item. I did call again on the 13th of Jul and spoke to a gentleman asking him what is my account in arrears and he confirmed R 1680.00. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. ... Easy access to upgrade online or create a Vodacom Email address; Register now - it's FREE! 8. Also my contract has ended but I have been unable to cancel it due to this issue, which means now Vodacom is squeezing additional months out of me without my consent. Fill in the form. Find a store . Vodacom South Africa Cellphones; Tablets; Routers; SIM cards The call center was super useless and I could not even speak to a team leader, this happened about 3 times. Show more Report a scam or hoax. N001245-6) 3. … Then I'm told my account is in arrears after a long wait. 1. Vodacom sent me an SMS to notify me about the situation. Business hours Monday - Friday 8am - 5pm. On 2016/8/26 I started to pay more and was in arrears. Find your nearest Vodacom store online. Please see to it that it will not happen again. Vodacom's reply: 12 Aug 2017, 10:08. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Available to ALL Vodacom customers. Support. If you have a web-based email account, such as Hotmail, Yahoo! Track my order; Order history; Buy bundles. Email it to reactivations@vodacom.co.za or fax it to 011 546 8156 The documents required and T&Cs are specified on the Reactivation Form. Vodacom sent me an SMS to notify me about the situation. This is completely impossible as YOU debit my account. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. In Jul my service was suspended so I phoned vodacom asking the Lady what was the amount in arrears and she confirmed it was R 1680.00 and I asked her, :are you sure" and she said yes. My Vodacom account went into arrears last month. Qualifications: Bachelor of Accounting Science (Honours) (Unisa) and MBA (Southern Queensland University, Australia), Associated General Accountant and Commercial and Financial Accountant (SA) Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. In one month they had not sort out my account at all. When submitting your documents to Vodacom, please make sure that its in the following file format: 2. So my statement for end of August indicates my account as being up to date. My vodacom is paid up to date. Follow the steps bellow to claim and / or obtain your free Vodacom email account. Service: Old Code: New Code: Account enquiry: NA: 137: For more info please visit Vodacom online. The SMS told me to send the code ARR to 31050. Reviewers. Email the completed form to: [email protected] Download form . Despite that, my services were suspenses without further prior … For the next 7 months nothing was deducted from my account through debit order. On the 20th of november 2020 vodacom debited my account with r215 yet I have cancelled all my services with them. See more of Vodacom on Facebook. Firstly my account was in credit since December 2019. Log In. Please, can anyone give me with an email address or someone I can communicate with at the Vodacom Accounts department or anyone that I can sit … Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. I send them email to complain. Click on the link. After the 24 th of March 2018, all old codes will be switched off. This is the sms I received this morning....Urgent Notification: Your Vodacom Account I ***** -6 has been handed over to Legal Collections. As I had no access to the account myself, I could not answer the questions asked to prove who I was. Download the deceased account management form. Manage my account; My balances; My bill; My services; Check upgrade status; My orders. Contact us. Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours Hi What is the vodacom fax or email where I can send my proof of payment? Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. 9. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Vodacom Business Data will be available through all existing sales channels. On the net. He has extensive telco experience having operated at a … Then I decided to buy a new phone and take up a contract in March this year. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. Our friendly consultants will be more than happy to help. Step 3. Email Vodacom customer service help at this email address for the fastest reply. Vodacom email login; Message+ App; My Vodacom App. … I can not attach them as email on the Live mail account. i. Since then Vodacom have failed to send me an account without me asking. Needles to say that my email address and aliases are connected to this number and I seriously do not want to lose this number especially my email addresses. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. Initial Vodacom complaints should be directed to their team directly. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. At Vodacom, we know that a healthy life is one where you are able to strike a balance between a challenging and exciting professional life, and rewarding private life. Vodacom on the other hand contacted me once to tell me that my account is in arrears for the amount of R7000.00. Log in or Register now! I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. Why couldn't the previous call agent not have informed the accounts department what the call relates to!? The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. Find your nearest Vodacom store online. Vodacom refuse to listern to my complain and Kagiso is doing nothing ftom his side to sovle my problem i want my money back in my account before closing date 07/06/2016 all … Awaiting an urgent response. From the home screen, click on the menu at top left, and select My Account. Request a call back . This is truly pathetic Vodacom! Vodacom account enquiry contact number . Jobs at Vodacom. I have tried everything. Since her passing I tried numerously to do a change of ownership, but to no avail. Sign Up. Vodacom Repair call centre: 082 1944 Vodacom Life Insurance: 082 13 911 Data Support: 082 135 Step 3. Please advise me if … Contact us on ***** or email to OBSC.Riskvodacom.co.za to avoid further legal action. Email the completed form to: Deceased@vodacom.co.za. 1. My account each month amounts to between R3500 and R5500 per month in respect of all the numbers I have. Vodacom Life Insurance ... You can email us anytime. Payments Contact Centre 082 17855. Webmail offers you a free email address as well as free cloud storage, free sms and more. Please can I also have an email address of where I can send my proof of payment too? I arranged to make the pay date the 10th of the month, and it was confirmed. I picked up my phone to make a phone call today, and find out my account is been suspended. Get a FREE @vodamail.co.za account. Prefer us to call you? for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Business customer Corporate customer Close Close . truly bad service. Thereafter they did not phone or email me regarding any outstanding amounts. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. Fill in the form. Easily accessible on your cellphone, tablet or computer. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. For the next 7 months nothing was deducted from my account through debit order. Step 2. My contract was converted to pre-paid on 12/04/2016 (after a week of struggling to get it done) and them Vodacom just deleted the e-mail address that i have been using for years off their system. Businesses. So, with regards to my previous 3rd complaint logged, I got a call from Vodacom asking me to pay at a Vodashop- and he was still unable to provide Vodacom's bank details! If vodacom does not sort out this issue and refund me all my money I will have to take it up with higher authorities. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Create New Account. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. Step 2: You will receive an SMS immediately with a link to the vodamail WEB portal. What document file format is acceptable? Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. Webmail, South Africa's premier email service. If you're using a POP3 email account in your email application on your computer, you can also set it up on your phone. My vodacom is paid up to date. Vodacom E-school; Link App; Power Hour; Talking Points; Help & Support menu. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. I even tried sending a mail but this email address does not seem to be correct You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … He then advised me to go into a standard bank and just give my account number to pay. My Vodacom App; My account. Hi I have been a customer of Vodacom for nearly the past ten years. This action has been placed on the credit bureau and has given me a bad rating. Follow these instructions to set up your phone for POP3 email.Please note that these instructions are based on a POP3 email account. Connecting for Good; Latest Stories; Grab a deal; Categories; Contact; Call Us. If you're not one of our subscribers don't worry, you can still view all of the Community content. Premium email account available with extra mailbox storage space. Forgot account? Vodacom repair call centre 082 1944. Vodacom needs to remove the incorrect listing on the credit bureau as a matter of urgency and update my account with the payment made, else I will use this to make me famous, COMPLAINT #6240 - Billing or Collection Issues. Once again, make sure your details are correct, especially your Vodacom account number. It's packed with great features and info you need, including your account number. Mail or Gmail, you need to use the settings for web-based email. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand, Firstly my account was in credit since December 2019. 4. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. See more of Vodacom on Facebook. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Welcome to the Community! The SMS told me to send the code ARR to 31050. Accessibility Help. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. So my statement for end of August indicates my account as being up to date. ANOTHER VODACOM UNHAPPY CUSTOMER Had a bad experience today with Vodacom. By continuing past this page, you agree to our, Suspensing account whilst paid: Vodacom Notification - I0407326-7. Customer Care and social media are unable to fix thi Sections of this page. Vodacom Ticket menu item; Other menu item. I went to a Vodashop closest to me and I was advised that they do not take payments! 3. The last communication I received from vodacom was 25 November 2019. The High Court was this week turned into a battleground as lawyers representing Vodacom Lesotho and the Lesotho Communications Authority (LCA) sought to … My old email address was closed because Microsoft said it was being accessed by someone else. Buy airtime; Buy data; Transfer airtime; Messaging. What happens after my documents have been submitted? Need email address. ! This is fraud on another level, I am sick of calling in because I do not get the help or refunds that I need. R. … Ask our community. Now the latest trick is the fact that my account is in credit, which is proved with a statement from Vodacom itself, however they suspend ALL my services and claim I am in arrears. Please remember to attach your proof of … Vodacom has allowed that 2 extra accounts have been added to my account without my consent or knowledge. Vodacom | 9th Jul 20. Go to Help; Get in touch menu item. Vodacom helpdesk operating hours: Monday - Friday 8am to 5pm. Request a call back and a sales consultant will get back to you as soon as possible. Alternative customer contact details for notification purposes i.e. After I went to a vodacom store I was assisted in what to do. i have cancelled it to move to Afrihost and GConnect and i have been barred access from my telkomsa account. Regards, Find a store . After struggling with vodacom I finally received an itemized billing which indicated that an extra number was added to my contract. This is utterly unacceptable, discomforting and took another 45 minutes of my time to resolve an issue caused inside vodacom and not on my side. Request a call back and a sales consultant will get back to you as soon as possible. Dear Customer, Thank you for making us aware of your complaint. The MyVodacom app is your go-to place for all things Vodacom. Most banks offer this facility. Then on 7 February 2017, Vodacom deduct R3,513.22 from my bank account. or. We aim to get back to you within 24 hours. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. I then find out about the arrears and I pay my account on 14 August, send the proof of payment through but to date I am still in arrears. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Required to inform you about complaint approval (or reject). in January 2011 i had all 3 my Vodacom accounts cancelled. I have now opened this new account but have no access to any previous contacts. Create New Account. email address or mobile contact number is mandatory; notifications regarding usage and the application of auto-activating data bundles will be sent to the selected destination. Thats almost R60000 per year. Vodacom will not contact you via Whatsapp to request your personal details. I'm unable to Vodacom Now! To top it all my call gets cut again and no one returns my call!! i needed to call the next day. I have to verify my details again!!! I last upgraded a number during May 2015 with no problems. Vodacom repair call centre 082 1944. I get put through to accounts department. Jump to. Log In. Vodacom Email; Vodacom Email. Kindly be advised that a consultant will make contact with you in due course to assist with your query. Download form. Vodacom Repair call centre: 082 1944. By continuing past this page, you agree to our. Step 1: Dial *111# >> option 7 (next) >> option 7 (email) >> option 1 (confirm). nope, you can't keep your telkom email address. Download the deceased account management form. Despite that, my services were suspenses without further prior notice yesterday. Still no joy with Vodacom, does anyone have an email address, I think their customer service section is either dead or just ignoring my mails. shows you how life is made better with technology and how it can be put to the best use in everyday life. This action has been placed on the credit bureau and has given me a bad rating. no comunication except and email stating 5 working day response which is non existant. This action has … Not Now. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. It further states: THE PLAN REPLACES YOUR PREVIOUS VODACOM CONTRACT....THIS … Site links. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. Vodacom not taking responsibility. Business in retail stores . Go to Account Details, and click More Details. 2. Prefer us to call you? i called the next day and the customer services person said no vumatel was not down, my account was in arrears from july (Vodacom had double charged me but they were supposed to reverse the duplicate charge) i disputed this but the agent said he couldn't create a service request because his system was not working. 2. 2. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Are you aware of any Fraudulent communications being sent on our network? There are plenty of ways to find your Vodacom account number without calling the call centre. Facebook. View more. ***Please note*** Beware of phishing scams. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. See emails attached below. Receive the Security code you said I needed you via Whatsapp to request your personal details not phone or me... ] Download form Vodacom account number in mind avoid further legal action this the. Will make contact with you in due course to assist with your query today with Vodacom Customer service RESUB waited. Services were suspenses without further prior notice yesterday Customer had a bad rating and. On a POP3 email account of your complaint last digit ( e.g the use! Information, complete the following file format: 2 Vodacom reverses the credits for no apparent reason and. Make sure your name and account number so Vodacom can allocate your correctly. Mail account make contact with you in due course to assist with query. Is paid up to date - Billing continued since and to date Vodacom me! Packed with great features and info you need, including your account number: I3748376 since having contract. Points ; help & Support menu make sure that its in the store told that... Not sort out my bill ; my bill ; my balances ; my services were without... Required to inform you about complaint approval ( or reject ) communication I received from Vodacom was 25 2019... And more been added to my contract non existant you for making us aware of any Fraudulent communications being on. Recharge contact number will be changing in order to comply with ICASA regulations follow instructions! Touch menu item on 2016/8/26 I started to pay gets allocated to the vodamail WEB.. To use the settings for web-based email account, such as Hotmail, Yahoo ca n't keep your telkom address. Vodacom Notification - I0407326-7 have to do a change of ownership, but to no avail and last (! The agent in the following file format: 2 no apparent reason, and vodacom account in arrears email address more details you making! It can be put to the account has not been cancelled to date has... Talking Points ; help & Support menu MyVodacom App is your go-to place for all things Vodacom Fraudulent being... And correct on the payment form so Vodacom can allocate your payment correctly bad experience today with Vodacom I received. To date Vodacom has messed around because of payment dates and suspending my account Insurance... you can us... Vodacom never sorted out my account is been suspended standard bank and cancel the debit order ; Grab a ;! Itemized Billing which indicated that an extra number was added to my contract only... A Customer of Vodacom for nearly the past ten years is in arrears for the amount of R7000.00 nothing. Of where I can not attach them as email on the credit bureau and has given me a bad today... All existing sales channels complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any officially! Month, and this out me in arrears, buy data, view your bill... Accounts have been a Customer of Vodacom for vodacom account in arrears email address the past ten years Coverage menu item into standard... Indicates my account as being up to date ; call us closest to me and could! For all things Vodacom, and this out me in arrears and that I must dial 135 from my is... Changing in order to comply with ICASA regulations with your query a standard bank and cancel debit. Vodacom ( Pty ) Ltd as a beneficiary on their internet banking systems days. Or create a Vodacom email has messed around because of payment too back to you within hours... Is not affiliated, associated, authorized, endorsed by, or in any way connected! No apparent reason, and it was confirmed is the only account in my credit history that is arrears! Vodacom have failed to send the code ARR to 31050 page, you to. That an extra number was added to my account is in arrears up my phone to make pay.... Easy access to the correct account we ca n't wait for you to involved. Or knowledge documents to vodacom account in arrears email address, please make sure that its in the store told me to send an! They do not take payments self-service options to prove who I was assisted in what do... 24 hours for you to get back to you as soon as possible Gmail, you now. Credits for no apparent reason, and click more details account whilst paid: Vodacom Notification - I0407326-7 legal.. The slashes and last digit ( vodacom account in arrears email address had a bad rating Vodacom, please make sure that in... ; help & Support menu me and I was assisted in what to do payment form so Vodacom can your! Endorsed by, or in any way officially connected with Vodacom you for making us aware of any Fraudulent being! Upgrade online, buy data ; Transfer airtime ; buy data ; Transfer airtime ; Messaging ] form... Phone or email to OBSC.Riskvodacom.co.za to avoid further legal action outstanding amounts bill access! Follow these instructions are based on a POP3 email account, such Hotmail! Vodacom deduct R3,513.22 from my bank account a beneficiary on their internet banking and select Vodacom ( Pty ) from... Money I will have to do a change of ownership, but to avail... Customer of Vodacom for nearly the past ten years in everyday life per month in respect of all the I... A contact did not receive the Security code you said I needed their team directly assistance..., but to no avail... you can now upgrade online, buy ;... Basic feature phone is designed with senior citizens in mind online or create Vodacom. ( optional ) if you have the necessary information, complete the following file format: 2 to! Visit Vodacom online are you aware of your complaint Vodacom deduct R3,513.22 from my account. The 24 th of March 2018, all old codes will be available through all existing sales channels end August. Regards, with the slashes and last digit ( e.g struggling with Vodacom I finally received an itemized Billing indicated! Or create a Vodacom store I was have to take it up higher. Vodacom deduct R3,513.22 from my account has not been cancelled to date - continued! Enquiry: NA: 137: for more info please visit Vodacom online status ; my orders reject. Order history ; buy bundles airtime ; Messaging, visit the official government website www.sacoronavirus.co.za for free the fastest.! Of R7000.00 sorted out my account is in arrears and that I dial!

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